Pholeo Privacy Policy

Effective Date: October 1 2024

Introduction

Pholeo ("we," "us," or "our") operates the Pholeo marketing portfolio creator platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

1. Definitions

  • Personal Information means information about an identifiable individual.
  • User Content means any content uploaded or created by users.

2. Information Collection

We collect information:

  • Registration Information: When creating an account, we collect name, email address, and password.
  • User Content: We store uploaded content, including marketing materials and portfolio information.
  • Usage Data: We collect data on platform usage, including page views, interactions, and errors.
  • Device Information: We collect device and browser information, including IP addresses.

3. Use of Information

We use collected information:

  • To provide and improve the Service
  • To authenticate users
  • To communicate with users
  • For analytics and marketing purposes

4. Data Storage and Security

We store user data in secure cloud infrastructure. We implement industry-standard security measures, including encryption and access controls.

5. Sharing Information

We may share information:

  • With service providers (e.g., cloud storage)
  • To comply with legal obligations
  • In case of a business merger or acquisition

6. Cookies and Tracking

We use cookies to authenticate users and track platform usage. You can manage cookie preferences within your browser settings.

7. User Rights

You have the right:

  • To access and correct your personal information
  • To delete your account and associated data
  • To withdraw consent for data processing

You can exercise these rights by contacting us directly or using the account settings available on the platform.

8. Data Retention

We retain user data for as long as necessary to provide the Service or as required by applicable laws. After that, we will securely delete or anonymize personal data in accordance with legal obligations.

9. Compliance

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian laws. If you are located outside of Canada, your information may be transferred to and processed in Canada in accordance with these laws.

10. Changes

We will notify users of changes to this Privacy Policy through email or in-app notifications.

11. Contact

If you have concerns or questions, please contact:
[email protected]

12. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Canada.